Enable Attachments for Zendesk Support Requests
Can I allow users to add attachments to their Zendesk support requests?
Yes, you can allow end-users to add attachments to their support requests in Zendesk. This feature can be enabled to provide users with the ability to include additional information or files that may assist in resolving their issues.
To enable attachments, you need to adjust the settings in your Zendesk Admin Center. For detailed instructions on how to configure this feature, refer to the section on enabling attachments in tickets within the Zendesk documentation.
More related questions
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To allow anyone to submit tickets without requiring registration, you need to adjust your settings in the Zendesk Admin Center. This setup means users won't need to verify their email addresses or create a password to submit a support request….
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An open Zendesk Support instance allows any user to submit support requests and access your help center without needing to register. This setup is ideal if you want to provide easy access to support without requiring users to verify their email…
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To require users to register before submitting tickets, you need to adjust your settings in the Zendesk Admin Center. This ensures that support requests are held until the user's email is verified, adding a layer of security and user verification….
What happens if a registered user submits a ticket without signing in?
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How can I hide the Sign Up and Login pages in Zendesk?
To hide the Sign Up and Login pages in your Zendesk help center, you need to modify your help center settings. This can be useful if you want users to access your help center without the option to register or log in. For detailed instructions on…
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