Enable Ticket Submission Without Registration in Zendesk
How can I enable anyone to submit tickets in Zendesk without registration?
To allow anyone to submit tickets without requiring registration, you need to adjust your settings in the Zendesk Admin Center. This setup means users won't need to verify their email addresses or create a password to submit a support request. Instead, they will receive an email notification confirming their request has been received.
To enable this, navigate toAdmin Center > People > Configuration > End users. In the 'Anybody can submit tickets' section, select 'Enabled'. Ensure that 'Require authentication for request and uploads APIs' is not selected if you're using the Zendesk API. Also, make sure 'Ask users to register' is not selected. Once these settings are configured, click 'Save tab'. For more details, you can refer to theoriginal Zendesk article.
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