Displaying Rating Scales as Emojis in Zendesk QA
How can I display rating scales as emojis in Zendesk QA?
In Zendesk QA, you have the option to display rating scales as emojis instead of numbers. This can be set up in the Scorecard settings. Whether you're on the Starter Plan or other plans like Professional, Advanced, Growth, AI Suite, or Enterprise, you can choose this display option to make the grading process more visually engaging for reviewers.
For more information, you can visit theZendesk help article.
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