Display Company Name on Outbound Calls in Zendesk
How can I display my company name on outbound calls in Zendesk Talk?
Displaying your company name on outbound calls in Zendesk Talk is possible if you are based in the United States. You can apply for CNAM, which allows your company name to be shown instead of, or alongside, the phone number.
To do this, you need to contact your carrier, as they are responsible for the CNAM value associated with your phone number. Keep in mind that even if your carrier processes the change, the display of your business name on every call cannot be guaranteed due to the involvement of multiple carriers.
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