Dismissing Suggested People in Zendesk Sell
Can I dismiss suggested people in Zendesk Sell?
Yes, you can dismiss suggested people in Zendesk Sell if you do not wish to add them as leads or contacts. In the Suggested people tab, simply click 'Dismiss' next to the email message of the person you want to ignore.
This feature allows you to manage your potential leads and contacts more effectively by removing unwanted suggestions. It ensures that only relevant email addresses are considered for lead or contact creation.
More related questions
How can I add suggested people as leads or contacts in Zendesk Sell?
To add suggested people as leads or contacts in Zendesk Sell, navigate to the Communications Center and select the Suggested people tab. Here, you'll find email addresses from senders associated with your synced email account that aren't yet…
What is the Suggested People tab in Zendesk Sell?
The Suggested People tab in Zendesk Sell is a feature within the Communications Center that displays email addresses from senders linked to your synced email account, who are not yet registered as leads or contacts. This tab helps you identify…
Who can see suggested people in Zendesk Sell?
Only the user who owns the synced email account can see suggested people in Zendesk Sell. This ensures that the suggestions are personalized and relevant to the user's email interactions. By limiting visibility to the account owner, Zendesk Sell…
Why aren't my email messages syncing in Zendesk Sell?
Email messages in Zendesk Sell will only sync if they are associated with an existing lead or contact. If you notice that your emails aren't syncing, it might be because the sender's email address hasn't been added as a lead or contact yet. To…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
