Disable Voicemail for Zendesk Text Workflows
How do I disable voicemail for automatic text workflows in Zendesk?
Disabling voicemail is the first step in setting up automatic text workflows in Zendesk. This ensures that callers are directed to the IVR system instead of leaving a voicemail.
To disable voicemail, access your Zendesk Talk settings and turn off the voicemail option for your support number. This change is crucial for the workflow to function correctly, as it allows the IVR system to take over and guide callers through the process of receiving a text message. For more details, refer to theoriginal link.
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