You can choose to stop receiving periodic product update emails from Zendesk Chat if you find them unnecessary.
To do this, access the dashboard and selectSettings > Personal, then click theProfile tab. In the Preferences section, deselect the optionReceive periodic email updates from Zendesk Chat. Don't forget to clickSave Changesto apply your new settings.
You can easily customize your desktop notification settings in Zendesk Chat to suit your preferences. To do this, navigate to the dashboard and selectSettings > Personal > Sounds & Notifications tab. Here, you can enable or disable…
Adjusting sound notifications in Zendesk Chat is straightforward and allows you to manage how you are alerted to chat activity. To change your sound notifications, go to the dashboard and selectSettings > Personal > Sounds & Notifications tab….
If you prefer not to receive email notifications for offline messages in Zendesk Chat, you can easily opt out. From the dashboard, go toSettings > Personaland click theProfile tab. In the Preferences section, uncheck the option **Receive…
Currently, Zendesk Chat does not allow customization of notification sounds for operating hours. The only sound notifications you can change are for chat requests and incoming messages. While the Android app offers more flexibility, the browser…
If you're using Safari and not receiving sound notifications in Zendesk Chat, you might need to adjust your browser settings. To allow sound notifications, right-click on the URL address bar in your Zendesk Chat dashboard, select **Settings for…