Adjust Sound Notifications in Zendesk Chat
How do I adjust sound notifications in Zendesk Chat?
Adjusting sound notifications in Zendesk Chat is straightforward and allows you to manage how you are alerted to chat activity.
To change your sound notifications, go to the dashboard and selectSettings > Personal > Sounds & Notifications tab. In the Sounds section, you can choose a notification sound and set the volume for incoming chat requests and messages. If you're using Safari, ensure sound notifications are allowed by adjusting your browser settings. Don't forget to clickSave Changesto update your preferences.
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