Dashboard Limit in Zendesk WFM
How many dashboards can I create in Zendesk WFM?
In Zendesk WFM, you can create up to 10 dashboards for your organization. This allows you to focus on different sets of metrics and performance indicators that are most relevant to various stakeholders within your team.
When setting up your dashboards, it's a good idea to collaborate with other stakeholders to ensure that the most important metrics are included. This way, you can make the most out of the 10 dashboards available to you.
More related questions
How do I create a workforce management dashboard in Zendesk?
Creating a workforce management dashboard in Zendesk is a straightforward process. First, sign in to your WFM account and click the Dashboards icon. Then, select the dashboards menu and click '+ Create dashboard'. Enter a name for your dashboard…
What are widgets in Zendesk WFM dashboards and how do I add them?
Widgets are the building blocks of Zendesk WFM dashboards, allowing you to display chosen metrics in various layouts. To add a widget, click 'Add your first widget' for new dashboards or the Customize dashboard icon for existing ones, then click…
How can I edit or delete a WFM dashboard in Zendesk?
Editing or deleting a WFM dashboard in Zendesk is simple. Click the Dashboards icon and select the dashboard you want to modify. To change its name, click the gear icon, edit the name, and click 'Done'. To delete a dashboard, click the gear icon,…
What are the specific metrics available for Zendesk WFM dashboards?
Zendesk WFM dashboards offer several specific metrics to help you track performance. These include Resolution Rate, Median First Response Time, First Assigned Time, Ticket Reopen Rate, Average First Solved Time, Average Complete Resolution Time,…
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