image for site

Comparing Multiple Metrics in Zendesk Charts

Learn how to compare multiple metrics in Zendesk using waterfall charts and metrics as axes for detailed analysis.

How can I compare multiple metrics in Zendesk charts?

While most charts in Zendesk are best for one or two metrics, you can compare multiple metrics using the waterfall chart or by using metrics as axes. The waterfall chart is particularly useful for showing changes over time or between different factors.

For more complex comparisons, consider using metrics as axes to visualize relationships between multiple data points. This approach allows for a more detailed analysis of your data. For more information, visit theoriginal link.


More related questions

What is a KPI chart and how can I use it in Zendesk?

A KPI chart is a great way to display a metric's results as a headline number on your dashboard. It allows you to showcase a single metric or compare it with a reference number. If your headline number is higher than the reference, a green triangle…

How do bullet and gauge charts work in Zendesk?

Bullet and gauge charts are used to compare a metric to a target or total. The bullet chart is compact, showing actual vs. target results for multiple attribute values, with a vertical line for targets and a black bar for actuals. The gauge chart…

What is a waterfall chart and when should I use it?

A waterfall chart helps you understand the components of a result or the cumulative effect of a series. It's ideal for showing how results change from point A to point B, using metrics with positive and negative factors. You can also break down a…

Can I customize the colors in Zendesk charts?

Yes, you can customize colors in Zendesk charts. For KPI charts, you can edit variation, background, and min/max colors. In bullet and gauge charts, you can adjust range colors, which appear in a traffic light series. For gauge charts, you can…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites