Yes, you can change the Zendesk Chat account owner if you have a Support account, but there are additional requirements.
The new owner must be a current admin on the Support account as well as a current agent or administrator in Zendesk Chat. This ensures that the new owner has the necessary permissions across both platforms to manage the account effectively.
For more details, visit theoriginal help documentation.
To change the account owner in Zendesk Chat Phase 4, you need to access the Admin Center. Once you're in the Admin Center, click on 'Account' in the sidebar, then navigate to 'Billing' and select 'Contacts'. In the 'Account owner' tab, you can use…
The new account owner in Zendesk Chat must meet specific criteria. For both Phase 3 and Phase 4 users, the new owner must be a current agent or administrator. Additionally, if you have a Support account, the new owner must also be an admin on that…
In Zendesk Chat Phase 3, account ownership is managed through the Admin Center. If you set up Chat by creating an account from within Zendesk Support, you will need to use the Admin Center to change the account owner. This process is similar to…
To determine your Zendesk Chat account version, you can refer to the help documentation. Knowing whether you are using Phase 3 or Phase 4 is crucial for managing account ownership, as the process differs slightly between the two. If you're unsure…