To change the appearance of your Web Widget in Zendesk, you need to navigate to the Style tab within the Web Widget settings. Here, you can customize the name and appearance-related components of the Web Widget.
The Style tab includes sections for Frame settings, which control the name and appearance of the Web Widget itself, and Launcher settings, which control the look and feel of the launcher. For more detailed guidance, you can refer to the section on configuring the appearance of the Web Widget in the Zendesk documentation.
To access and edit Web Widget settings in Zendesk, you need to navigate through the Admin Center. Start by clicking on 'Channels' in the sidebar, then select 'Messaging and social' followed by 'Messaging'. From there, click on the name of the Web…
In the Basics tab of the Web Widget settings, you can customize several key components. This includes the channel name, which is automatically populated with the brand name but can be updated for easier identification in your channels list….
The Responses tab in the Web Widget settings offers several options to enhance customer interaction. You can apply business schedules, customize default messaging responses, and add a conversation bot. Within this tab, you can set a first greeting…
Managing conversation history in the Web Widget is done through the Preferences tab. Here, you can set your Conversation history options, which allow end users to see the full text of past conversations when they return to the Web Widget. This…
To install the Web Widget on your website, you need to access the Installation tab in the Web Widget settings. This tab provides the code snippet required to add the Web Widget to your website and automatically integrate it with your help center….