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Applying the 'Flexible' Property in Zendesk App Locations

Learn where the 'flexible' property can be applied in Zendesk apps to enhance user experience.

Where can the 'flexible' property be applied in Zendesk apps?

The 'flexible' property can be applied to the ticket sidebar and new ticket sidebar locations in Zendesk apps.

This means that developers can specify this property in the manifest file for apps that are located in these specific areas, allowing the sidebar to be resized for a better user experience. This feature is currently limited to these locations within the Agent Workspace.


More related questions

What is the new 'flexible' property in Zendesk Support apps?

The 'flexible' property is a new boolean attribute in the manifest file for Zendesk Support apps that allows the app's sidebar to be resized. This property is particularly useful for apps with a lot of information, as it enables the iframe…

How does the 'flexible' property affect app responsiveness in Zendesk?

The 'flexible' property affects app responsiveness by allowing the app's sidebar to be resized, providing a more adaptable interface. When set to TRUE, the app's iframe container can stretch to fill the sidebar's full width, making it easier for…

What happens if the 'flexible' property is not specified in a Zendesk app?

If the 'flexible' property is not specified in a Zendesk app's manifest file, the app's framework assumes it to be FALSE. This means that the app's sidebar will remain at a fixed width of 320px, rather than being resizable. For new apps or manifest…

Can the 'flexible' property be used in both private and marketplace Zendesk apps?

Yes, the 'flexible' property can be used in both private and marketplace Zendesk apps. This means that regardless of whether your app is privately developed or available on the marketplace, you can take advantage of this property to allow the app's…

How can a Zendesk app listen for sidebar resize events?

A Zendesk app can listen for sidebar resize events by implementing a resize event listener in the app's code. This allows the app to programmatically respond to changes in the sidebar's width, such as resizing the app vertically. Developers can use…

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