Allowing Network IP Addresses for Zendesk Explore
How do I allow network IP addresses for Explore?
To ensure Explore works properly, you may need to allow certain network IP addresses, especially since Explore uses Amazon Web Services (AWS) for some services. Configuring your network settings to permit these IP addresses can help prevent connectivity issues and ensure seamless access to Explore's features.
For more details on allowing network IP addresses, visit the originalZendesk help documentation.
More related questions
How do I activate Zendesk Explore?
To get started with Zendesk Explore, you need to activate it first. This process is essential before you can begin using Explore's features. Activation involves ensuring your plan supports Explore and following the necessary steps to enable it for…
How can I give users access to Zendesk Explore?
You can give users access to Zendesk Explore if you're on a Sell Team plan or higher. This involves assigning the appropriate roles and permissions to users, allowing them to utilize Explore's features according to their needs. By managing user…
What are the user roles in Zendesk Explore?
Zendesk Explore uses roles to control the level of access agents have. These roles determine what actions users can perform within Explore, such as viewing reports or creating dashboards. Understanding and assigning the correct roles is crucial for…
How do I set dataset access in Zendesk Explore?
After granting users access to Explore and defining their roles, you can set dataset access. This allows you to control which datasets users can view and interact with, ensuring that sensitive information is only accessible to authorized personnel….
How can I customize chart colors and export settings in Explore?
In Zendesk Explore, admins have the ability to set default chart colors and export settings. These settings apply across the entire account, ensuring consistency in the appearance of reports and the format of exported data. Customizing these…
How do I set the start of the week for reports in Explore?
In Explore, you can choose which day of the week should be considered the start for reports and filters. This setting is important for aligning your reports with your organization's workweek and ensuring that data is presented in a way that makes…
Which browsers are supported by Zendesk Explore?
Zendesk Explore is tested and supported with the two most recent major versions of popular browsers. Ensuring that you use a supported browser version is crucial for optimal performance and access to all features Explore offers. Keeping your…
What are the HIPAA considerations for using Zendesk Explore?
When using Zendesk Explore, it's important to consider the Health Insurance Portability and Accountability Act (HIPAA) regulations. These rules govern the handling of sensitive health information, and ensuring compliance is crucial for…
Where can I find privacy and data protection resources for Explore?
Zendesk provides various resources on privacy and data protection laws that apply to Explore and other products. These resources can help you understand how to use Explore in compliance with relevant regulations and ensure that your data handling…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
