Add Custom JavaScript for Downvote Messages in Zendesk
How can I add custom JavaScript for downvote messages in Zendesk?
Adding custom JavaScript in Zendesk allows you to control the display of downvote messages when users interact with article voting.
To add this JavaScript, open the code editor for your theme and navigate to script.js. Paste the provided JavaScript code at the bottom of the file. This script listens for clicks on the vote buttons and toggles the visibility of the downvote message based on user interaction. If a user downvotes an article, the message appears; if they change their vote, the message disappears. This dynamic behavior enhances user interaction and feedback collection.
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