Accessing Zendesk Agent Interface Settings
How do I access the agent interface settings in Zendesk?
To access the agent interface settings in Zendesk, navigate to the Admin Center. From there, click on 'Workspaces' in the sidebar, then select 'Agent tools' followed by 'Agent interface'.
These settings are crucial as they influence various features of the agent experience, and they are all managed from this single page in the Admin Center. For more detailed guidance, you can refer to the originalZendesk help article.
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