Zendesk Translations and Article Count
Discover how translations impact the article count in Zendesk. Learn why translations increase published articles.
How do translations affect the article count in Zendesk?
Translations affect the article count by increasing the number of published articles without increasing the total article count. Each translation is considered a part of the Published count, but it doesn't count as a new article in the total count.
This means that if you have multiple translations of a single article, the Published count will reflect this, but the total article count will remain unchanged.
More related questions
Why does Zendesk show more published articles than total articles?
Zendesk may show more published articles than total articles due to translations. Each translation of an article is counted within the Published count, but not as a separate article in the total count. This means that while translations increase…
What is the difference between Published and Total articles in Zendesk?
The difference between Published and Total articles in Zendesk lies in how translations are counted. Published articles include all translations, while Total articles do not count each translation as a separate article. This means that the…
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