Zendesk offers a variety of Chat plans, both current and legacy, to suit different business needs. Each plan comes with its own set of features and capabilities, allowing you to choose the one that best fits your requirements.
To view the specific features available in each plan, you can refer to the detailed list provided in the Zendesk help documentation. This will help you understand what each plan offers and make an informed decision about which one to select for your business. For more information, visit theZendesk Chat plan types.
Determining your Zendesk Chat account version is crucial for understanding the features and updates available to you. Zendesk has been upgrading legacy Chat accounts, so it's important to know which version you are on. To find out your account…
Changing the owner of your Zendesk Chat account is a straightforward process, especially for those using Zendesk Chat Phase 3 and Phase 4. This is useful if you need to transfer ownership due to role changes or staff turnover. To change the account…
Zendesk Chat is a web-based SaaS application, meaning it runs in a web browser and requires an internet connection. Ensuring your system meets the necessary requirements is essential for optimal performance. The basic requirements include a modern…
To ensure Zendesk Chat runs smoothly, it's important to configure your network correctly. This involves allowing traffic from specific domains and ensuring your firewall settings are compatible. Make sure that traffic from *.zopim.com and…
Signing up for a Zendesk live chat account is a great way to enhance your customer support options. The process is simple and can be done online. To get started, visit the Zendesk website and choose the live chat option that best suits your needs….
If you're transitioning from the Legacy Chat widget to the integrated live chat in Web Widget (Classic), it's important to understand the differences. Each option offers unique features and capabilities. The Legacy Chat widget is a standalone…