Zendesk API Authentication Changes 2024
What changes have been made to Zendesk's API authentication?
As of July 31, 2024, Zendesk has deprecated basic authentication using an email and personal password for new accounts and those not using this method. Instead, users are encouraged to use basic authentication with an API token. This change affects several APIs, including Ticketing and Help Center. Current users can continue using the deprecated method until December 31, 2025. For more information, seeAPI token in the developer docs.
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