Workaround for Sending Emails to Secondary Addresses
Is there a workaround to send emails to secondary addresses in Zendesk?
Yes, there is a workaround to send emails to secondary addresses in Zendesk. You can create an email target for a secondary email address and use it in your triggers and automations.
However, this method is recommended only for limited use as it is not a scalable solution. For more detailed instructions, refer to the Zendesk article on creating webhooks in Admin Center.
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Automating the sending of Zendesk notifications to secondary emails is possible through creating email targets and using them in triggers and automations. However, this approach is not scalable and is recommended only for limited use cases. It…
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