Wildcard Support in Zendesk Explore's SWITCH Function
Can the SWITCH function in Zendesk Explore support wildcards?
The SWITCH function in Zendesk Explore does not support wildcards directly. If you need to group various organizations with similar prefixes, consider using a nested IF/THEN statement combined with the STARTSWITH text function. This approach allows you to check if the first few characters of an organization name match a specific pattern, such as 'nc' or 'fl'.
For more information on using text functions, you can explore the Text functions section in Zendesk's documentation.
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