Why Zendesk Shows 'Generated by AI' Message
Understand why Zendesk includes a 'Generated by AI' message in its widget due to OpenAI's policy.
Why does Zendesk display a 'Generated by AI' message in the widget?
Zendesk displays the 'Generated by AI' message to comply with OpenAI's usage policy. This policy requires that users are informed when they are interacting with AI-generated content.
The message ensures transparency, letting users know that the responses they receive are generated by an AI system. This is part of Zendesk's commitment to ethical AI usage and user awareness.
More related questions
Can I remove the 'Generated by AI' message in Zendesk's widget?
No, you can't remove the 'Generated by AI' message in the widget. Zendesk is required to comply with OpenAI's usage policy, which mandates that users be informed when they are interacting with an AI system and receiving AI-generated content. This…
What is the purpose of the 'Generated by AI' message in Zendesk?
The 'Generated by AI' message serves to inform users that the content they are interacting with is generated by an AI system. This is a requirement from OpenAI's usage policy. By displaying this message, Zendesk ensures that users are aware of the…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Zinc
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Customer.io($50M+ ARR)
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