Yes, you can remove the 'Generated by AI' message from the Zendesk widget if it's not needed.
This message is typically included to inform users that responses are generated by AI. However, if you prefer not to display this message, you can adjust the widget settings or consult Zendesk support for specific instructions on how to remove it.
To determine which Zendesk widget you have on your website, you can check your account settings or consult your website's code. If you're unsure, you can also reach out to Zendesk support for assistance. They can help you identify the widget based…
Sunshine Conversations is a platform that enables businesses to engage with customers across various messaging channels. It works by integrating with your existing systems to provide a seamless communication experience. With Sunshine Conversations,…
If the Description field is missing from your Web Widget (Classic), it could be due to a configuration issue. Check your widget settings to ensure that the Description field is enabled. If the problem persists, you may need to consult the Zendesk…
To add a phone number to your Web Widget (Classic), you need to access the widget settings and input the desired phone number. If you're having trouble, ensure that your account permissions allow for this change. For detailed instructions, you may…