Why Zendesk Doesn't List All Time Zones
Understand why Zendesk's time zone list is limited and how to find alternatives.
Why does Zendesk not list all global time zones?
Zendesk's localization settings include only a subset of global time zones, which may not cover every city or region.
This limitation means you might need to find a comparable city with the same GMT offset and similar daylight-saving practices. For example, if you're in Manila, you can use the time zone for cities like Beijing or Hong Kong, which share the same GMT+08:00 offset and do not observe daylight-saving time.
More related questions
Why can't I find my time zone in Zendesk settings?
Zendesk's localization settings only include a subset of global time zones. For instance, if you're looking for the time zone for Manila, Philippines, you won't find it directly listed as GMT+08:00 in the dropdown. To find a comparable time zone,…
How do I find a comparable time zone in Zendesk?
To find a comparable time zone in Zendesk, look for cities with the same GMT offset as your location. For example, Manila's GMT offset is +08:00. Cities like Beijing, Hong Kong, and Singapore share this offset and do not observe daylight-saving…
What should I do if my city isn't listed in Zendesk's time zones?
If your city isn't listed in Zendesk's time zones, you can select a city with a similar GMT offset and daylight-saving practices. For instance, if you're in Manila, which is GMT+08:00, you can choose cities like Beijing or Hong Kong. These cities…
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