Can't Find Time Zone in Zendesk Settings?
Why can't I find my time zone in Zendesk settings?
Zendesk's localization settings only include a subset of global time zones. For instance, if you're looking for the time zone for Manila, Philippines, you won't find it directly listed as GMT+08:00 in the dropdown.
To find a comparable time zone, look for cities with the same GMT offset. For Manila, this is GMT+08:00, and similar cities include Beijing, Hong Kong, and Singapore. Ensure these cities have similar daylight-saving time practices, as Manila does not observe daylight-saving time. You can use the time zones for these cities as alternatives. For more details, check out the originalZendesk article.
More related questions
How do I find a comparable time zone in Zendesk?
To find a comparable time zone in Zendesk, look for cities with the same GMT offset as your location. For example, Manila's GMT offset is +08:00. Cities like Beijing, Hong Kong, and Singapore share this offset and do not observe daylight-saving…
What should I do if my city isn't listed in Zendesk's time zones?
If your city isn't listed in Zendesk's time zones, you can select a city with a similar GMT offset and daylight-saving practices. For instance, if you're in Manila, which is GMT+08:00, you can choose cities like Beijing or Hong Kong. These cities…
Why does Zendesk not list all global time zones?
Zendesk's localization settings include only a subset of global time zones, which may not cover every city or region. This limitation means you might need to find a comparable city with the same GMT offset and similar daylight-saving practices. For…
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