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Finding Comparable Time Zones in Zendesk

Discover how to select a comparable time zone in Zendesk when yours isn't listed.

How do I find a comparable time zone in Zendesk?

To find a comparable time zone in Zendesk, look for cities with the same GMT offset as your location. For example, Manila's GMT offset is +08:00.

Cities like Beijing, Hong Kong, and Singapore share this offset and do not observe daylight-saving time, making them suitable alternatives. Ensure the city you choose has similar daylight-saving practices to your location. This way, you can set the correct time zone in Zendesk even if your specific city isn't listed.


More related questions

Why can't I find my time zone in Zendesk settings?

Zendesk's localization settings only include a subset of global time zones. For instance, if you're looking for the time zone for Manila, Philippines, you won't find it directly listed as GMT+08:00 in the dropdown. To find a comparable time zone,…

What should I do if my city isn't listed in Zendesk's time zones?

If your city isn't listed in Zendesk's time zones, you can select a city with a similar GMT offset and daylight-saving practices. For instance, if you're in Manila, which is GMT+08:00, you can choose cities like Beijing or Hong Kong. These cities…

Why does Zendesk not list all global time zones?

Zendesk's localization settings include only a subset of global time zones, which may not cover every city or region. This limitation means you might need to find a comparable city with the same GMT offset and similar daylight-saving practices. For…

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