Why No Minimum Internet Speed for Zendesk?
Understand why Zendesk doesn't specify a minimum internet speed and the recommended connection for optimal performance.
Why doesn't Zendesk specify a minimum internet speed?
Zendesk doesn't specify a minimum internet speed because external factors can influence network performance. Instead, they recommend a stable 10Mbps connection for both upload and download speeds per agent.
This recommendation accounts for the variability in network conditions that can affect performance. By ensuring a stable connection, you can help mitigate potential issues and maintain smooth operation for Zendesk Talk and Chat.
More related questions
What is the recommended internet speed for Zendesk Talk and Chat?
For Zendesk Talk and Chat, a stable network connection of 10Mbps for both upload and download speeds is recommended for each agent. This ensures smooth operation, although external factors can affect network speed. While Zendesk doesn't specify a…
How can I diagnose network issues for Zendesk Talk?
To diagnose network issues for Zendesk Talk, you can use the Twilio network test on the agent's browser. This tool helps identify potential problems with your network connection. The Twilio network test provides detailed information about your…
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