Who Can Update Zendesk Help Center Images?
Find out who can update images in the Zendesk help center and how it helps in branding.
Who can update the images in the Zendesk help center?
Guide admins are the ones who can update the images in the Zendesk help center. They have the necessary permissions to edit the theme and replace existing images with ones that align with your brand's look and feel. This customization helps in maintaining a consistent brand image across your help center.
More related questions
Can I replace the images in my Zendesk help center?
Yes, you can replace the images in your Zendesk help center. Guide admins have the ability to customize the theme of the help center by editing it to include your own branding. This means you can update the images to better reflect your brand's…
How can I customize the theme of my Zendesk help center?
Customizing the theme of your Zendesk help center involves editing it to include your own branding elements, such as images. Guide admins can make these changes to ensure the help center reflects your brand's identity. This process allows you to…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
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Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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