In Zendesk, only the account owner or a billing admin has the authority to add or remove invoice recipients. This ensures that only authorized personnel can manage who receives billing information, maintaining the security and integrity of your account's financial details.
To add more people to receive billing invoices in Zendesk, the account owner or a billing admin can update the invoice recipient list at any time. This process does not require the use of an agent seat, meaning you can add recipients without them…
Yes, non-agents can receive Zendesk billing invoices. When you add additional recipients to the invoice list, they do not need to occupy an agent seat. However, it's important to note that these non-agent recipients will not have access to support…
No, you do not need an agent seat to receive Zendesk invoices. Additional recipients can be added to the invoice list without occupying an agent seat, allowing flexibility in who can receive billing information. However, these recipients will not…