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Add More Recipients for Zendesk Billing Invoices

Learn how to add more people to receive Zendesk billing invoices. Account owners or billing admins can update the recipient list easily.

How can I add more people to receive Zendesk billing invoices?

To add more people to receive billing invoices in Zendesk, the account owner or a billing admin can update the invoice recipient list at any time. This process does not require the use of an agent seat, meaning you can add recipients without them needing to be agents on the account. However, keep in mind that these additional recipients will not be able to receive support for the account. For detailed steps, you can refer to the originalZendesk help article.


More related questions

Can non-agents receive Zendesk billing invoices?

Yes, non-agents can receive Zendesk billing invoices. When you add additional recipients to the invoice list, they do not need to occupy an agent seat. However, it's important to note that these non-agent recipients will not have access to support…

Who can add invoice recipients in Zendesk?

In Zendesk, only the account owner or a billing admin has the authority to add or remove invoice recipients. This ensures that only authorized personnel can manage who receives billing information, maintaining the security and integrity of your…

Do I need an agent seat to receive Zendesk invoices?

No, you do not need an agent seat to receive Zendesk invoices. Additional recipients can be added to the invoice list without occupying an agent seat, allowing flexibility in who can receive billing information. However, these recipients will not…

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