If you don't pay for your Zendesk subscription, your account will first be suspended and then canceled. For credit card customers, the account is suspended 22 days after the renewal date, with limited functionality. If payment is not made, the account will be canceled after 29 days, and you will lose access. Manual invoice customers face suspension when an invoice is 65 days past due.
If you need to update payment information, the account owner can do so if they have access. If not, contact Zendesk Customer Support for temporary reactivation. For more details, visit theoriginal link.
To update your payment information for Zendesk, the account owner must have access to the account. If the account is suspended and you can't access it, contact Zendesk Customer Support for temporary reactivation to update your payment method. This…
Zendesk accounts are automatically renewed at the end of each subscription term. If you have set up payment information, such as through PayPal, your account will be charged automatically unless you cancel before the end of your current…
If you want to cancel your Zendesk subscription, you should do so before the end of your current billing cycle to avoid losing access immediately. Once canceled, you will no longer be able to sign in, and your account data will be deleted. For…
For credit card customers, the grace period before account suspension is 22 days after the renewal date. For manual invoice customers, the account is suspended when an invoice is 65 days past due. During this time, you can update your payment…