Viewing Content Tags in Zendesk
How can I view content tags in Zendesk?
To view content tags in Zendesk, navigate to the Guide admin and click the Arrange content icon in the sidebar.
Then, select Manage content tags to see a list of all content tags in your account. This list provides an overview of the tags you have created and allows you to manage them effectively. If you need to see where a specific tag is used, simply click on the tag and then click View tagged content to see all related articles and posts.
More related questions
What are content tags in Zendesk?
Content tags in Zendesk are descriptive terms that help you group articles and posts by a common attribute. These tags are useful for organizing your content in a way that makes it easier to find and manage. By assigning tags to your articles, you…
How do I find articles and posts with a specific content tag in Zendesk?
To find articles and posts with a specific content tag in Zendesk, first access the Guide admin and click the Arrange content icon. Next, go to Manage content tags and click on the desired content tag. After selecting the tag, click View tagged…
Where can I manage content tags in Zendesk?
You can manage content tags in Zendesk from the central content tag management page. To access this page, go to the Guide admin, click the Arrange content icon in the sidebar, and then select Manage content tags. Here, you can view all your content…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
