Managing Content Tags in Zendesk
Find out where to manage your content tags in Zendesk to keep your articles organized.
Where can I manage content tags in Zendesk?
You can manage content tags in Zendesk from the central content tag management page.
To access this page, go to the Guide admin, click the Arrange content icon in the sidebar, and then select Manage content tags. Here, you can view all your content tags and perform actions such as editing, deleting, or merging tags to keep your content organized and up-to-date.
More related questions
What are content tags in Zendesk?
Content tags in Zendesk are descriptive terms that help you group articles and posts by a common attribute. These tags are useful for organizing your content in a way that makes it easier to find and manage. By assigning tags to your articles, you…
How can I view content tags in Zendesk?
To view content tags in Zendesk, navigate to the Guide admin and click the Arrange content icon in the sidebar. Then, select Manage content tags to see a list of all content tags in your account. This list provides an overview of the tags you have…
How do I find articles and posts with a specific content tag in Zendesk?
To find articles and posts with a specific content tag in Zendesk, first access the Guide admin and click the Arrange content icon. Next, go to Manage content tags and click on the desired content tag. After selecting the tag, click View tagged…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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