View Tickets Assigned to Me in Zendesk Support
How can I view tickets assigned to me in Zendesk Support?
To view tickets assigned to you in Zendesk Support, you can use the default view called 'Your unsolved tickets'. This view shows all the non-solved tickets that are currently assigned to you.
If you want to see all tickets assigned to you, regardless of their status, you can check your user profile page. This page provides a comprehensive list of all tickets assigned to you. For more detailed instructions, you can refer to the article onAccessing your views of tickets.
More related questions
What is the 'Your unsolved tickets' view in Zendesk?
The 'Your unsolved tickets' view in Zendesk is a default view that displays all the tickets assigned to you that have not yet been solved. This view is particularly useful for keeping track of your current workload and ensuring that no unresolved…
How can I see all tickets assigned to me, regardless of status, in Zendesk?
To see all tickets assigned to you in Zendesk, regardless of their status, you need to access your user profile page. This page provides a complete list of all tickets assigned to you, whether they are open, pending, or solved. It's a great way to…
Where can I find more information on accessing ticket views in Zendesk?
For more information on accessing ticket views in Zendesk, you can refer to the article titled 'Accessing your views of tickets'. This article provides detailed instructions on how to navigate and utilize different ticket views, helping you manage…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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