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Accessing Ticket Views in Zendesk

Find detailed instructions on accessing and using ticket views in Zendesk to manage your tickets effectively.

Where can I find more information on accessing ticket views in Zendesk?

For more information on accessing ticket views in Zendesk, you can refer to the article titled 'Accessing your views of tickets'.

This article provides detailed instructions on how to navigate and utilize different ticket views, helping you manage your tickets more effectively. It's a valuable resource for anyone looking to optimize their use of Zendesk Support.


More related questions

How can I view tickets assigned to me in Zendesk Support?

To view tickets assigned to you in Zendesk Support, you can use the default view called 'Your unsolved tickets'. This view shows all the non-solved tickets that are currently assigned to you. If you want to see all tickets assigned to you,…

What is the 'Your unsolved tickets' view in Zendesk?

The 'Your unsolved tickets' view in Zendesk is a default view that displays all the tickets assigned to you that have not yet been solved. This view is particularly useful for keeping track of your current workload and ensuring that no unresolved…

How can I see all tickets assigned to me, regardless of status, in Zendesk?

To see all tickets assigned to you in Zendesk, regardless of their status, you need to access your user profile page. This page provides a complete list of all tickets assigned to you, whether they are open, pending, or solved. It's a great way to…

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