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Verify User Tag Added by Trigger in Zendesk

Learn how to verify if a user tag was added by a trigger using Zendesk API.

How can I verify if a user tag was added by a trigger in Zendesk?

To verify if a user tag was added by a trigger, you need to follow a few steps involving the Zendesk API.

First, locate the custom user field ID that includes the user tag value in the Admin Center. Then, use the API endpoint to find the user field's value ID that applied the tag. Finally, search for this value ID in the active trigger list using the trigger API endpoint. This will show you the trigger or triggers that include the custom user field value and the tag.


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