Verify Spam Ticket Source from Contact Form
How can I verify if spam tickets are coming from my contact form?
To verify if spam tickets are coming from your contact form, you need to check the events of the ticket. Open a ticket and view the events to see the channel through which it was submitted. If the ticket was submitted through a channel other than the web form, such as X Corp or email, details about the channel will appear. This helps you confirm the source of the spam.
For more detailed steps on viewing ticket events, you can refer to the article: Viewing all events of a ticket. This will guide you through the process of identifying the origin of the spam tickets.
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