Disable Web Form Channel for End Users
How can I disable the web form channel for end users?
If you want to disable the web form channel for end users, you can do so by deactivating the Help Center for end users. This will prevent any external submissions through the web form, ensuring that only agents have access.
For more detailed instructions on deactivating the Help Center, you can refer to the relevant support documentation or contact Zendesk support for assistance.
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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Customer.io($50M+ ARR)
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