Using Organization Data Placeholders in Zendesk
How can I use organization data placeholders in Zendesk?
Organization data placeholders in Zendesk allow you to access information about the organization a user is associated with. These placeholders can be used for any user type, such as the requester or assignee.
You can retrieve details like the organization's name, ID, and whether it's a shared organization. For example,{{ticket.organization.name}}returns the name of the requester's organization. These placeholders are useful for personalizing communications based on organizational data.
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