Using Geolocation in Zendesk Sell Mobile App
How do I use geolocation features in Zendesk Sell mobile app?
The Zendesk Sell mobile app allows you to use geolocation features to see your leads and contacts on a map and get driving directions with just one touch.
To use these features, go to the leads or contacts page and click the icon on the top left of your device to toggle to the map view. You'll see pin drop icons for any nearby people. You can also filter your map by clicking the filter icon at the top right of the screen and choosing fields to narrow down your results. Make sure to enable location services on your device for these features to work.Learn more.
More related questions
How can I get driving directions using Zendesk Sell?
Getting driving directions in Zendesk Sell is simple and efficient. First, click on the lead or contact pin on the map. Then, click 'Get directions' under the contact name. You'll need to allow Sell to open Google Maps. Enter your starting point if…
What is geo verification in Zendesk Sell?
Geo verification in Zendesk Sell is a feature that verifies a user's location each time a visit is logged. This feature ensures that the user's location matches the lead or contact's address. If the address is more than 200 yards away from the…
Why is my visit marked as unverified in Zendesk Sell?
A visit might be marked as unverified in Zendesk Sell if the geolocation feature cannot confirm your location. This can happen if the lead or contact's address is more than 200 yards away from your current location or if geolocation is disabled on…
How do I enable location services for Zendesk Sell?
To use geolocation features in Zendesk Sell, you need to enable location services on your mobile device. When you first launch the Sell mobile app, a pop-up will appear asking for permission to access location services. Click accept to enable these…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
