Enabling Location Services for Zendesk Sell
How do I enable location services for Zendesk Sell?
To use geolocation features in Zendesk Sell, you need to enable location services on your mobile device.
When you first launch the Sell mobile app, a pop-up will appear asking for permission to access location services. Click accept to enable these features. Alternatively, an admin can grant access in the app's settings. This is crucial for using the map view and getting accurate driving directions.
More related questions
How do I use geolocation features in Zendesk Sell mobile app?
The Zendesk Sell mobile app allows you to use geolocation features to see your leads and contacts on a map and get driving directions with just one touch. To use these features, go to the leads or contacts page and click the icon on the top left of…
How can I get driving directions using Zendesk Sell?
Getting driving directions in Zendesk Sell is simple and efficient. First, click on the lead or contact pin on the map. Then, click 'Get directions' under the contact name. You'll need to allow Sell to open Google Maps. Enter your starting point if…
What is geo verification in Zendesk Sell?
Geo verification in Zendesk Sell is a feature that verifies a user's location each time a visit is logged. This feature ensures that the user's location matches the lead or contact's address. If the address is more than 200 yards away from the…
Why is my visit marked as unverified in Zendesk Sell?
A visit might be marked as unverified in Zendesk Sell if the geolocation feature cannot confirm your location. This can happen if the lead or contact's address is more than 200 yards away from your current location or if geolocation is disabled on…
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