Using External Numbers for Outbound Calls in Zendesk Talk
Can I use an external number for outbound calls in Zendesk Talk?
Yes, you can use an external number for outbound calls in Zendesk Talk, but there are some conditions.
This feature is available on Talk Professional and Enterprise plans. You need to have at least one Zendesk number and international calling activated. When agents make outbound calls, the selected Talk number appears as the caller ID. If you want an external number to show instead, you can add it as an external number. Note that this does not route incoming calls to the external number into Talk. For more details, refer to theoriginal guide.
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