Searching for a specific phone number in Zendesk Talk can be customized based on your location.
In the US and Canada, you can search for numbers containing specific sequences of digits. Outside North America, the default search is for numbers starting with a specific sequence. You can use the asterisk (*) as a wildcard to broaden your search. This flexibility helps you find numbers that match your business needs. For more details, refer to theoriginal guide.
Adding a new phone line in Zendesk Talk is straightforward. You can purchase a new number directly within the Talk interface. To add a new line, navigate to the Admin Center, click on Channels in the sidebar, and select Talk and email > Talk. Then,…
Yes, you can use an external number for outbound calls in Zendesk Talk, but there are some conditions. This feature is available on Talk Professional and Enterprise plans. You need to have at least one Zendesk number and international calling…
Forwarding calls from an existing number to Zendesk Talk is a great way to keep using your current support number. To forward calls, first set up a Talk number. Then, contact your telephone service provider to forward calls to your Talk number….
Purchasing a Zendesk Talk number may require meeting specific regulatory requirements, depending on the country. Some countries require business verification before you can purchase a number. You might also need to provide a local business address….
Yes, you can port your existing phone number to Zendesk Talk, but the process may take some time. Porting allows you to move your current number to Zendesk Talk, which is available for many countries. It's important to plan for the time it might…
Adding a local business address in Zendesk Talk is necessary for some locales when setting up a new line. If required, you'll be prompted to enter the address during the number purchasing process. For existing numbers that need an address, you can…