Using Brand-Specific Forms in Bulk Updates
Learn how to use brand-specific ticket forms when bulk updating tickets.
Can I use brand-specific ticket forms in bulk updates?
Yes, you can use brand-specific ticket forms when bulk updating tickets. To do this, select the specific brand within the bulk editor.
This action will display the forms associated with that particular brand, allowing you to apply updates that are tailored to the brand's needs. This is useful if you have forms that are not applicable to all brands. For more information, see the article on Managing your ticket forms.
More related questions
Why aren't all my ticket forms showing when I bulk update tickets?
When bulk updating tickets, not all ticket forms may appear in the drop-down list. This happens because only forms available for all brands are shown by default. To see all forms, you can select the 'Apply to all brands' option in the form…
How can I make all ticket forms available when bulk updating?
To make all ticket forms available during bulk updates, you need to adjust the form settings. By selecting 'Apply to all brands', you ensure that the forms are suggested by default. If you prefer to work with brand-specific forms, you can select…
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