Yes, using Google Sheets can help you avoid date format issues when uploading CSV files to Zendesk. Unlike Excel, Google Sheets does not automatically alter the date format, which can prevent common issues with date displays in Zendesk.
When you create your CSV in Google Sheets, the dates will remain in the format you set, such as dd/mm/yyyy, ensuring they display correctly in Zendesk. This can be a simpler alternative if you're experiencing issues with Excel's default date formatting. For more information, refer to theoriginal help document.
When uploading a CSV to Zendesk, dates might appear incorrectly due to Excel's default settings. Excel often changes the date format from dd/mm/yyyy to a two-digit year format, like dd/mm/yy. This can cause Zendesk to display dates incorrectly,…
To ensure correct date formatting in your Zendesk CSV uploads, you need to adjust the settings in Excel. By default, Excel might change the year format from four digits to two, which can lead to incorrect date displays in Zendesk. To fix this, open…
The correct date format for Zendesk CSV uploads is dd/mm/yyyy. This format ensures that dates are displayed correctly in Zendesk user profiles. If you're using Excel, make sure to adjust the date format settings to include a four-digit year and set…