Change Date Format in Excel for Zendesk CSV
How can I change the date format in Excel for Zendesk CSV uploads?
To ensure correct date formatting in your Zendesk CSV uploads, you need to adjust the settings in Excel. By default, Excel might change the year format from four digits to two, which can lead to incorrect date displays in Zendesk.
To fix this, open your file in Excel and change the date format to dd/mm/yyyy. Make sure the Locale is set to United Kingdom (English) to maintain the correct format. This will ensure that all dates are saved with a four-digit year, preventing any issues when uploading to Zendesk. For more guidance, check out theoriginal help document.
More related questions
Why are dates formatted incorrectly when uploading a CSV to Zendesk?
When uploading a CSV to Zendesk, dates might appear incorrectly due to Excel's default settings. Excel often changes the date format from dd/mm/yyyy to a two-digit year format, like dd/mm/yy. This can cause Zendesk to display dates incorrectly,…
Can I use Google Sheets to avoid date format issues in Zendesk CSV uploads?
Yes, using Google Sheets can help you avoid date format issues when uploading CSV files to Zendesk. Unlike Excel, Google Sheets does not automatically alter the date format, which can prevent common issues with date displays in Zendesk. When you…
What is the correct date format for Zendesk CSV uploads?
The correct date format for Zendesk CSV uploads is dd/mm/yyyy. This format ensures that dates are displayed correctly in Zendesk user profiles. If you're using Excel, make sure to adjust the date format settings to include a four-digit year and set…
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