Correct Date Format for Zendesk CSV Uploads
What is the correct date format for Zendesk CSV uploads?
The correct date format for Zendesk CSV uploads is dd/mm/yyyy. This format ensures that dates are displayed correctly in Zendesk user profiles.
If you're using Excel, make sure to adjust the date format settings to include a four-digit year and set the Locale to United Kingdom (English). This will prevent Excel from changing the year to a two-digit format, which can cause display issues in Zendesk. Alternatively, using Google Sheets can help maintain the correct date format without additional adjustments. For more details, see theoriginal help document.
More related questions
Why are dates formatted incorrectly when uploading a CSV to Zendesk?
When uploading a CSV to Zendesk, dates might appear incorrectly due to Excel's default settings. Excel often changes the date format from dd/mm/yyyy to a two-digit year format, like dd/mm/yy. This can cause Zendesk to display dates incorrectly,…
How can I change the date format in Excel for Zendesk CSV uploads?
To ensure correct date formatting in your Zendesk CSV uploads, you need to adjust the settings in Excel. By default, Excel might change the year format from four digits to two, which can lead to incorrect date displays in Zendesk. To fix this, open…
Can I use Google Sheets to avoid date format issues in Zendesk CSV uploads?
Yes, using Google Sheets can help you avoid date format issues when uploading CSV files to Zendesk. Unlike Excel, Google Sheets does not automatically alter the date format, which can prevent common issues with date displays in Zendesk. When you…
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