URL Format for Zendesk Trigger Ticket List
Learn the URL format to view tickets a trigger acted on in Zendesk. Replace placeholders with your subdomain and trigger ID.
What is the URL format to see tickets a trigger acted on in Zendesk?
The URL format to see tickets a trigger acted on in Zendesk ishttps://yoursubdomain.zendesk.com/rules/trigger_id/tickets. Replace 'yoursubdomain' with your Zendesk subdomain and 'trigger_id' with the specific trigger ID.
This URL will direct you to a list of tickets that the trigger has affected in the past 7 days. For more information on triggers, you can visit theZendesk help articles.
More related questions
How can I identify which tickets a trigger acted on in Zendesk?
To identify the tickets a trigger acted on, you can use a specific URL format. Simply replace 'yoursubdomain' with your actual Zendesk subdomain and 'trigger_id' with the ID of the trigger. The URL format is:…
Can I view tickets affected by a trigger for more than 7 days in Zendesk?
Currently, the method to view tickets affected by a trigger in Zendesk only provides information for the last 7 days. Unfortunately, there isn't a built-in option to extend this period to 30 days or more. If you need to track trigger activity over…
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