Updating Roles and Permissions in Zendesk QA
Who can update roles and permissions in Zendesk QA?
In Zendesk QA, roles and permissions can be updated by Admins and Account Managers.
These roles have the authority to manage and adjust the access levels of team members to ensure that everyone has the appropriate permissions for their tasks. This capability is crucial for maintaining the efficiency and security of your customer support team. For more information, you can refer to theoriginal documentation.
More related questions
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Workspace permissions in Zendesk QA are specific to each workspace, allowing team members to have different roles in different workspaces. -Manager: Can view all reviews and manage all workspace settings. -Lead: Can view everything in the…
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Account permissions in Zendesk QA are crucial for setting up team members to start working on conversation reviews. Before users can begin, an Admin, Account Manager, or Workspace Manager must invite or connect them to a Zendesk QA workspace and…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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