Updating Group Assignments from a Team Member's Profile
How do I update group assignments from a team member's profile in Zendesk?
Updating group assignments from a team member's profile in Zendesk is simple and can be done directly from their profile page.
In the Admin Center, go to People > Team members, find the team member, and click Manage in Support. In their profile, click the Groups field to see and modify their group memberships. You can also change their default group if needed. This allows for easy management of team member roles and responsibilities. For more information, see theoriginal documentation.
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